Frequently Asked Questions
Everything you need to know about your glow journey with Peach & Lily.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your package ships, we will send a second email containing your tracking number so you can follow its journey to your doorstep.
What is your return policy?
We want you to love your skin. If you are not completely satisfied with your purchase, we accept returns on most products within 30 days of the delivery date.
Are Peach & Lily products cruelty-free?
Yes, we are proudly 100% cruelty-free. We do not test our finished products or ingredients on animals, nor do we finalize products in countries where animal testing is required by law.
Do you ship internationally?
Currently, we ship to the United States and select international territories. Please visit our Shipping Policy page for a full list of available countries and estimated delivery times.
How do I know which products are right for my skin type?
We offer a personalized Skin Quiz on our website to help you find the perfect routine. Additionally, our 'Shop by Concern' filter allows you to browse products specifically formulated for dryness, acne, aging, or sensitivity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and interest-free installment payments via Afterpay.